Privacy Policy
Last Updated: February 23, 2026
Sweet Retreat Cakes operate the website www.sweetretreatcakes.com and provides custom cake and baked goods services. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, contact us, or otherwise interact with our Services.
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.
1. Information We Collect
We may collect personal Information you provide directly:
- Name
- Email address
- Phone number
- Delivery or event address
- Order details (e.g., cake flavors, designs, custom requests, event date, allergies or dietary preferences)
- Payment information (processed securely by third-party providers; we do not store full card details)
- Any messages, photos, or files you send us (e.g., inspiration images for custom cakes)
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited, time spent on site, and referral sources (via cookies or similar technologies)
- Location data (general area only, not precise GPS unless you provide an address)
We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it.
2. How We Collect Information
- Directly from you when you:
- Submit an order form or inquiry
- Contact us via email, phone, social media, or messaging
- Sign up for newsletters or updates (if offered)
- Automatically through:
- Cookies, web beacons, or analytics tools on our website
- Server logs
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your cake orders (including custom designs, delivery, and allergy accommodations)
- Communicate with you about your order (confirmations, updates, changes, pickup/delivery details)
- Respond to inquiries, provide customer support, and handle requests
- Improve our website and services
- Send occasional marketing emails or promotions (only if you opt in; you can unsubscribe anytime)
- Comply with legal obligations, prevent fraud, or enforce our policies
4. Sharing Your Information
We do not sell your personal information.
We may share it in these limited cases:
- With third-party service providers who help us operate (e.g., PayPal for payments, Google Workspace for email, Mailchimp for newsletters, Wix for website hosting, delivery services like )
- To comply with laws, respond to legal requests, or protect our rights/safety
- In the event of a business transfer (e.g., merger or sale)
These providers are contractually required to protect your data and use it only for the services they provide us.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies for functionality, analytics, and performance. You can manage cookies through your browser settings.
We may use tools like Google Analytics. You can opt out via Google's tools (links provided in their policies).
6. Data Security
We take reasonable measures to protect your information (e.g., secure forms, encrypted connections where available). However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
7. Data Retention
We keep your information only as long as needed for the purposes described or as required by law,(e.g., order records for accounting/tax purposes, typically 7 years), after which we securely delete or anonymize it.
8. Your Rights and Choices
- Access, correct, or delete your personal information
- Opt out of certain uses (e.g., marketing emails)
- Request we stop sharing/selling data (if applicable; we do not sell data)
To exercise these rights, email us at sweetretreats.ut@gmail.com. We will respond within the time required by law. Verification may be needed.
We honor Global Privacy Control (GPC) signals where technically feasible.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., social media, payment processors). We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with an updated "Last Updated" date. Continued use of our Services after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, contact:
Sweet Retreat Cakes
Email: sweetretreats.ut@gmail.com
Phone: 801-651-7775
Thank you for trusting us with your information as we create your special custom cakes!